How Can I Get a New Gas Pipeline Connection, and What Should I do to Make the Process Easier?

Getting a new gas pipeline connection for your home or business with THINK Gas is simple and hassle-free. Whether you are setting up a new household, upgrading from LPG, or planning a commercial connection, follow the steps below to apply and enjoy a safe, reliable, and eco-friendly supply of PNG (Piped Natural Gas), making the entire journey smoother and faster.

PNG Application Procedure:

Step 1: Register Your Interest for a PNG Connection

The first step to getting a new gas pipeline connection is registering your interest for a PNG connection through any of the following channels, depending on what suits you best:

• Visit the official website: www.think-gas.com and submit your request online through: https://www.think-gas.com/new-connection
• Contact customer care numbers: 1800 3000 0046 or 1800 2021 999
• Visit the nearest THINK Gas office in your area or visit the available PNG Locations near you.

Once your request for a PNG connection is received, the availability of our service network and PNG supply at your location will be checked. Our ground team will then contact you to guide you through the next steps of the process.

Tip to make it easier: Ensure your contact details and address are accurate while registering to avoid delays in follow-ups.

Step 2: Payment and KYC Documentation

Once service availability is confirmed, you will be taken to the next step - the payment and documentation process. This step is required to verify ownership and your identity before the installation begins.

You will be required to complete:

• Registration charges and an Interest-Free Security Deposit
• Ownership proof (any one of the following):
• Copy of latest electricity bill
• Copy of house tax receipt
• Copy of sale deed
• Identity proof (any one):
• Aadhaar Card
• Voter ID Card

Submitting clear and valid copies of these documents helps speed up verification process and avoids unnecessary back-and-forth.

Tip to make it easier: Keep scanned or digital copies of all required documents ready in advance.

Step 3: Installation Procedure and Technical Assessment

After successful payment and KYC document verification, our technical team will coordinate with you to schedule the installation. This step includes multiple technical checks to ensure safety and feasibility.

The installation process involves:

• Feasibility assessment and pipeline route finalization
• Laying of the gas pipeline and installation of the gas meter
• Testing, inspection, and PNG conversion

All installations and technical assessments are carried out following strict safety standards to ensure long-term reliability and peace of mind.

Tip to make it easier: Be available during the site visit and discuss appliance requirements in advance for smoother execution.

Step 4: Extension and Modification (If Required)

If you wish to extend the PNG gas pipeline - for example, to connect a gas geyser on the same floor - this can be done subject to technical feasibility. Applicable extension or modification charges may apply based on the layout and specific requirements.

Our technical team will assess your extension request and inform you about feasibility, safety considerations, and the associated costs.

Why Choose THINK Gas for Your PNG Connection?

A PNG connection from THINK Gas offers several benefits:

• Continuous, uninterrupted gas supply
• Safer and cleaner than traditional LPG cylinders
• No cylinder storage or replacement hassles
• Environment-friendly and cost-effective

By following the above easy steps and keeping the mentioned documents ready, you can make the process of getting a new gas pipeline connection smooth, efficient, and stress-free.